ISO 38500 Lead IT Corporate Governance Manager

Accredited by PECB
Mastering the Implementation and Management of Corporate Governance of Information Technology based on ISO/IEC 38500

5 Days Exam Included
31 CPDs
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  • 31 CPDs
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ISO 38500 Lead ITCG Manager Contact us to schedule this session for your team at your preferred location and dates

The International Standard ISO 38500 is a high level, principles-based advisory standard. In addition to providing broad guidance on the role of a governing body, it encourages organizations to use appropriate standards to underpin their governance of IT.

This International Standard provides principles, definitions, and a model for good governance of IT, to assist those at the highest level of organizations to understand and fulfil their legal, regulatory, and ethical obligations in respect of their organizations' use of IT

This International Standard provides guiding principles for members of governing bodies of organizations (which can comprise owners, directors, partners, executive managers, or similar) on the effective, efficient, and acceptable use of information technology (IT) within their organizations.

It also provides guidance to those advising, informing, or assisting governing bodies. They include the following:

  • executive managers;
  • members of groups monitoring the resources within the organization;
  • external business or technical specialists, such as legal or accounting specialists, retail or industrial associations, or professional bodies;
  • internal and external service providers (including consultants);
  • auditors.

This International Standard applies to the governance of the organization's current and future use of IT including management processes and decisions related to the current and future use of IT. These processes can be controlled by IT specialists within the organization, external service providers, or business units within the organization.

This International Standard defines the governance of IT as a subset or domain of organizational governance, or in the case of a corporation, corporate governance.

This International Standard is applicable to all organizations, including public and private companies, government entities, and not-for-profit organizations. This International Standard is applicable to organizations of all sizes from the smallest to the largest, regardless of the extent of their use of IT.

The purpose of this International Standard is to promote effective, efficient, and acceptable use of IT in all organizations by

  • assuring stakeholders that, if the principles and practices proposed by the standard are followed, they can have confidence in the organization's governance of IT,
  • informing and guiding governing bodies in governing the use of IT in their organization, and
  • establishing a vocabulary for the governance of IT.

This five-day intensive course enables participants to develop the necessary expertise and knowledge to support an organization in implementing and managing Corporate Governance of IT as specified in ISO/IEC 38500. Participants will also gain a thorough understanding of best practices used to appropriately govern a Corporate Governance of IT system across all the principles of ISO/IEC 38500. ISO/IEC 38500 applies to the governance of management processes (and decisions) relating to the information and communication services used by an organization. These processes could be controlled by IT specialists within the organization or external service providers, or by business units within the organization. This training is consistent with COBIT 5 and CGEIT (Certified in the Governance of Enterprise IT).

Learning Objectives
  • To understand the implementation of the Corporate Governance of IT by adhering to the governance framework of ISO/IEC 38500
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Corporate Governance of IT
  • To understand the relationship between the components of a Corporate Governance of IT, including responsibility, strategy, acquisition, performance, conformance, and human behavior
  • To acquire the necessary expertise to support an organization in implementing, managing and maintaining a Corporate Governance of IT as delineated in ISO/IEC 38500
  • To acquire the necessary expertise to manage a team implementing a Corporate Governance of IT.

Recommended Participants
  • Project managers or consultants wanting to prepare and to support an organization in the implementation of Corporate Governance of IT
  • Corporate Governance auditors
  • CIO and Senior Managers responsible for the IT governance of an enterprise and the management of its risks
  • External business or technical specialists, such as legal or accounting specialists, retail associations, or professional bodies
  • Expert advisors in information technology
  • Technical experts wanting to formalize, amend, and/or extend the organizations IT-related objectives
ISO 38500 Foundation Certification or a basic knowledge of ISO 38500 is recommended.

Course Format
This training is based on both theory and practice:

  • Sessions of lectures illustrated with examples based on real cases
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam
Materials Provided
  • Course reference manual containing copy of course slides, support documents, quizzes and answers
  • Practice exam
  • Course Certificate
  • Exam certificate on passing the ISO 38500 Lead IT Corporate Governance Manager examination

CPDs Assigned
This course qualifies for Thirty One (31) CPDs.

  • Day 1: Introduction to IT Governance and ISO/IEC 38500
  • - Introduction and a brief history of Corporate Governance of IT
    - Standards ISO/IEC 38500, COBIT 5, and CGEIT
    - Fundamental principles of the Corporate Governance of IT
    - Governance model for the Corporate Governance of IT
    - Assigning roles & accountabilities
    - Establishing the GEIT Team and drafting the GEIT Project Plan
    - The difference between governance and management

  • Day 2: IT Strategy and Acquisition
  • - Strategic alignment of IT-related objectives with enterprise objectives through goal cascading
    - Meeting stakeholder needs through benefits realization, risk optimization, and resource optimization
    - Formulating a strategy and managing changes in strategy
    - Establishing an IT strategy committee
    - Acquisition – Balancing benefits opportunities, costs, and risks
    - Categorizing IT investments
    - Managing investments in IT
    - Calculation of benefits using cost-benefit techniques
    - Drafting and implementing cost optimization strategies

  • Day 3: Performance and Risk Management
  • - Implementation of an IT service management system
    - Continuous improvement through Six Sigma, TQM and PDCA
    - Interoperability of diverse systems and organizations
    - Risk management
    - Implementing a Business Continuity Management System

  • Day 4: Resource Management, Conformance, and Human Behavior
  • - Establishing an effective Human Resource Management
    - Contract Management, Relationship Management, and Asset Management through SLAs and OLAs
    - Governance of data
    - Record and monitor IT resource utilization and availability
    - Outsourcing practices: Onsite, Offsite, and Offshore
    - Measure continuous performance of service delivery
    - Governance of conformance to legal requirements and other standards
    - Governance of human behavior and management of organizational and cultural change

  • Day 5: Certification Exam

Certification Examination
A 3-hour certification exam is scheduled on the last day of the course. The exam is paper-pencil based.

Content of the exam
The “PECB Certified ISO/IEC 38500 Lead IT Corporate Governance Manager" exam fully meets the requirements of the PECB Examination Certification Programme (ECP). The exam covers the following competence domains:

  • Domain 1: Principles for good Corporate Governance of IT
  • Domain 2: Evaluate-Direct-Monitor Model of ISO/IEC 38500
  • Domain 3: Guidance for the Corporate Government of IT
  • Domain 4: Evaluate the need and applicability of each principle
  • Domain 5: Direct the adherence to each principle
  • Domain 6: Monitor all or key activities related to all the principles
Eligibility for Examination
There is no prerequisite for this certification exam.

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