Business Communication for IT Professionals / Graduates

Learn Effective Communication to bring effectiveness in communication in your internal and external communication.

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Highlights

  • Trainer is Experienced and Graduated from University of Oxford, UK
  • The Trainer has Conducted 250+ Sessions
  • Exercises and Group Activities for Better Understanding
  • Case Studies and Scenarios to Elaborate the Concepts
Location Schedules Regular Fee Early Bird Fee Register
Contact us to schedule this session for your team at your preferred location and dates
Introduction
“Are engineers better at business than business people? It’s debatable. Business people certainly seems to have bigger houses, drive fancier cars, wear nicer clothes and have better looking mates. Engineers lack the time management skills to spend that kind of money. They waste all their time inventing ways to make the most money in the quickest, most efficient way possible. And then when they figure it out, they optimize the process.” Raul Perez

Engineers need a balanced skill-set that includes business acumen and tailoring communication to the diverse needs of stakeholders. Executives, customers, managers, colleagues, suppliers and other stakeholders have different business expectations and communication needs/preferences that must be well-understood by engineers. This workshop helps engineers and managers to quickly develop essential business and communication skills that are necessary for job success and career advancement.

During the workshop participants learn to balance engineering competencies across these five areas: technical, communication, leadership, project management, and business fundamentals, with emphasis in the areas of business acumen and communication skills.

Learning Objectives
  • Skills and characteristics that separate top-performers from the aver-age; a balanced skill-set defined; Harvard and Stanford job success studies.
  • Definitions of business skills, soft skills, technical skills, management skills; leadership characteristics; business communication skills.
  • Financial concerns for engineers; focus on customer needs and customer satisfaction; contributing to business process improvements; developing and presenting a business case for new products / concepts / technologies / ideas.
  • Self-assessment; Case study: Characteristics of the Greatest Engineers.
  • The fundamental elements of communication; engaging your audience of one to many; communicating the appropriate level of detail; making use of executive summaries; becoming a better listener; inspiring action with clear, concise and engaging communication.
  • Building trust, respect, rapport, and influence.
  • Self-management; managing tasks and priorities; handling interruptions; email management; planning and estimating work.

Recommended Participants
  • IT Professionals
  • Technical Marketing Professionals
  • R&D Staff / Leaders
  • Project Leaders
  • Managers

Training Format

The training is specially designed, includes

  • Team activities
  • Best-practices sharing
  • Relevant selling skills questionnaire
  • Story-telling
  • Individual and group exercises
  • Individual and group exercises
  • Video-based activities

Material Provided
  • Printed Training Material
  • Topic Related Templates for Performance Improvement
  • Training Attendance Certificates

Contents
  • The Principles of Effective Communication
  • How to go ahead at work?
  • Efficient Communication for IT Leaders / IT Managers / IT Professionals
  • Managing Efficient Communication within Teams / Departments
  • - Effective Communication to make sure efficient performance and avoiding late hours at work

  • Presentation Skills
  • Reporting Skills; Performance, ROI, Challenges and Plans
  • Verbal Communication within and outside Organization
  • - Presenting the Ideas / solutions / services / products
    - Networking
    - Meetings

  • 3Es (Efficient Email Etiquettes) within and outside Organization
  • - Juniors
    - Seniors
    - Peers
    - Clients
    - Vendors
    - Networking

  • Emotional Intelligence in effective Communication for IT Professionals
  • Meeting; within and outside organizations
  • Problem Solving and Incident Management with Effective Communication
  • Using Language to Inspire and Motivate your audience
  • Body language and Business Communication
Why select Business Beam as your Training Provider?

01

Free lifetime revision
Refresh your concepts by re-attending our training session for FREE. (What’s this?)

02

Accredited Training Organization
Business Beam is certified partner of AXELOS Limited and an ATO.

03

Accredited course material
The training material is accredited and approved.

04

Quality Training Material
You will receive a comprehensive training manual.

05

Accredited trainers
Our trainers are experienced consultants and accredited trainers.

06

Excellent feedback:
92%+ of our overall customers rates us excellent or very good.

07

Experience tells all
We have successfully delivered 600+ accredited courses to 7,000+ professionals in classroom.

08

At your premises
This training is also available at your preferred premises and timings.
FREE Exam Retake

Business Beam offers one FREE exam retake option to its valuable training participants who don’t pass exam in the first attempt.

  • This offer is time limited, starting from 2015 and onwards.
  • This offer is valid for selected courses only, including ITIL Foundation & Intermediate Level, PRINCE2 Foundation, and ISO 27001, ISO 22301, ISO 20000, ISO 38500 & ISO 9001 related exams.
  • Free examination retake is subject to 100% advance payment of training and exam fee.
  • Free examination retake offer shall NOT be applicable in following conditions:
  • If candidate does not attend the training session up to 3 hours or more;
  • If candidate does not write the examination (first time) on the last day of training session;
  • In case of online examinations, Candidate fails because of laptop or desktop issues.
  • Exam retake must be availed within 6 months of the initial exam.
  • This offer can be availed only at the offices of Business Beam, at Dubai or Karachi.
  • Candidate must send written exam retake request to Business Beam at This email address is being protected from spambots. You need JavaScript enabled to view it., with electronic copy of training attendance certificate, first examination date and preferred retake dates. Business Beam will confirm the retake schedule.
  • This offer is non-transferable and cannot be redeemed for cash or credit.
  • The terms and conditions are subject to change without any prior notice.
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FREE Lifetime Revisions

Business Beam offers FREE lifetime revisions to its valuable training participants, who want to refresh their concepts. Participants are welcome to attend training again for FREE.

  • This offer can only be availed by the participants who attends our training sessions in 2016 and onwards.
  • For revision, participants may join any of our pre-scheduled open-enrollment training session at any location worldwide. Updated training schedule is available at our website (www.businessbeam.com).
  • Participants are welcome do more than one revisions, as required.
  • Revision participant shall pay the training logistic expenses.
  • This offer shall not be applicable if the course version changes (e.g. PMP based on PMBOK v5 to v6).
  • Training attendance certificate shall not be issued to revising participants.
  • This offer is valid for training courses only; examinations of any kind are not part of this offer.
  • This offer subjects to the confirmation of training session, and the availability of space.
  • The terms and conditions are subject to change without any prior notice.
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