ISO 9001 Lead Implementer

Mastering the implementation and management of a Quality Management System (QMS) based on ISO 9001

5 Days Exam Included
31 CPDs
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Free Exam Retake

Highlights

  • Experienced & accredited trainers
  • Accredited training material
  • Training & examination in 5 days
  • 31 CPDs
  • Excellent first attempt pass ratio
  • One free exam retake (if required)
Upcoming Schedule
ISO 9001 Lead Implementer Contact us to schedule this session for your team at your preferred location and dates


Organizations that have adopted the principles of ISO 9001 often realize considerable improvements in their day-to-day operations, with business gains.

ISO 9001 Certification is not just suitable for large organizations but also small businesses that will benefit from adopting efficient Quality Management System that will save time and cost, improve efficiency and improve customer relationships.

Benefits of ISO 9001 certification to your organization:
  • Improved performance of affected processes
  • Provides senior management with an efficient management process
  • Demonstrated compliance with customer, regulatory and/or other requirements
  • Sets out areas of responsibility across the organization
  • In some countries mandatory if you want to tender for some public sector work
  • Communicates a positive message to staff and customers
  • Identifies and encourages more efficient and time saving processes
  • Reduced operating costs related to waste, rework and non-value added activities
  • Provides continual assessment and improvement
  • Increased market share as a certified organization
  • Maintaining satisfied customers and gaining potential customers
  • Puts forward true value through enhancement of marketing opportunities

Benefits of ISO 9001 certification to your customers:
  • Improved quality and service
  • Quality assurance
  • On time delivery
  • Right first time approach
  • Fewer returned products and complaints
  • Independent audit demonstrates commitment to quality

Introduction
This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001:2015. This training is consistent with the project management practices established in ISO 10006 (Quality Management Systems - Guidelines for Quality Management in Projects) and it is based on the quality management principles described in ISO 9000. Participants will also gain a thorough understanding of best practices used to implement quality processes that will address risks and opportunities and thus lead to the improvement of the overall performance and the basis for a sustainable development. Moreover, this training is fully compatible with ISO 9004 guidance’s (Managing for the sustained success of an organization - A quality management approach).

Learning Objectives
  • To understand the implementation of a QMS based on ISO 9001
  • To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a QMS
  • To gain the knowledge and skills in identifying the risks and opportunities associated with an organization
  • To understand the relationship between the components of a QMS and the compliance with the requirements
  • To acquire the necessary expertise to manage a team implementing ISO 9001
  • To develop the knowledge and skills required to advise organizations on best practices in quality
  • To prepare an organization for an ISO 9001 audit

Recommended Participants
  • Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS)
  • ISO 9001 auditors who wish to fully understand the Quality Management System implementation process
  • Persons responsible for the Quality or conformity in an organization
  • Persons responsible for the Quality or conformity in an organization
  • Expert advisors in Quality Management Systems
  • Technical experts wanting to prepare for a quality function or for a QMS project management function

Prerequisites
ISO 9001 Foundation Certification or basic knowledge of ISO 9001 is recommended.

Course Format
This training is based on both theory and practice:

  • Sessions of lectures illustrated with examples based on real cases
  • Practical exercises based on a full case study including role playing and oral presentations
  • Review exercises to assist the exam preparation
  • Practice test similar to the certification exam.
Materials Provided
  • Course reference manual containing copy of course slides, support documents, quizzes and answers
  • Course Certificate
  • Exam certificate on passing the ISO 9001 Lead Implementer examination

CPDs Assigned
This course qualifies for Thirty One (31) CPDs.

  • Day 1: Introduction to ISO 9001 and initiation of a QMS
  • - Course objective and structure
    - Standard and regulatory framework
    - Quality Management System (QMS)
    - Initiating the QMS implementation
    - Understanding the organization and clarifying the quality objectives

  • Day 2: Plan the implementation of the QMS
  • - Analysis of the existing management system
    - Leadership and approval of the QMS project
    - QMS scope
    - Policies for quality management
    - Risk assessment
    - Planning of product and service provision
    - Definition of organizational structure of the QMS
    - Definition of the document management process

  • Day 3: Deploying the QMS
  • - Operations Management
    - Training and awareness plan
    - Communication plan
    - Product and service requirements, design, and purchasing process
    - Product and service realization and control

  • Day 4: Q MS measurement, continuous improvement and preparation for certification audit
  • - Monitoring, measurement, analysis and evaluation
    - Internal audit
    - Management review Treatment of problems and non-conformities
    - Continual improvement
    - Preparing for the certification audit
    - Competence and evaluation of implementers
    - Closing the training

  • Day 5: Certification Exam
Certification Examination
A 3-hour certification exam is scheduled on the last day of the course. The exam is paper-pencil based and covers the following competence domains:

  • Domain 1: Fundamental quality principles and concepts
  • Domain 2: Planning a QMS based on ISO 9001
  • Domain 3: Implementing a QMS based on ISO 9001
  • Domain 4: Quality management best practices based on ISO 9001
  • Domain 5: Performance evaluation, monitoring and measurement of a QMS based on ISO 9001
  • Domain 6: Continuous improvement of a QMS based on ISO 9001
  • Domain 7: Preparing for a QMS certification audit

Eligibility for Examination
There is no prerequisite for this certification exam.

Why select Business Beam as your Training Provider?

01

Exam passing guarantee
Enjoy one FREE exam retake if you fail in the first attempt. (What’s this?)

02

Free lifetime revision
Refresh your concepts by re-attending our training session for FREE. (What’s this?)

03

Accredited Training Organization
Business Beam is an ATO and PECB Partner.

04

Accredited course material
The training material is accredited and approved.

05

Quality Training Material
You will receive 550+ page comprehensive training manual.

06

Accredited trainers
Our trainers are experienced consultants and accredited trainers.

07

Excellent first attempt pass ratio
Business Beam maintains 90%+ first attempt pass ratio.

08

Excellent feedback:
92%+ of our overall customers rates us excellent or very good.

09

Experience tells all
500+ accredited courses to 7,000 professionals in classroom.

10

At your premises
This training is also available at your preferred premises and timings.
FREE Exam Retake

Business Beam offers one FREE exam retake option to its valuable training participants who don’t pass exam in the first attempt.

  • This offer is time limited, starting from 2015 and onwards.
  • This offer is valid for selected courses only, including ITIL Foundation & Intermediate Level, PRINCE2 Foundation, and ISO 27001, ISO 22301, ISO 20000, ISO 38500 & ISO 9001 related exams.
  • Free examination retake is subject to 100% advance payment of training and exam fee.
  • Free examination retake offer shall NOT be applicable in following conditions:
  • If candidate does not attend the training session up to 3 hours or more;
  • If candidate does not write the examination (first time) on the last day of training session;
  • In case of online examinations, Candidate fails because of laptop or desktop issues.
  • Exam retake must be availed within 6 months of the initial exam.
  • This offer can be availed only at the offices of Business Beam, at Dubai or Karachi.
  • Candidate must send written exam retake request to Business Beam at This email address is being protected from spambots. You need JavaScript enabled to view it., with electronic copy of training attendance certificate, first examination date and preferred retake dates. Business Beam will confirm the retake schedule.
  • This offer is non-transferable and cannot be redeemed for cash or credit.
  • The terms and conditions are subject to change without any prior notice.
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FREE Lifetime Revisions

Business Beam offers FREE lifetime revisions to its valuable training participants, who want to refresh their concepts. Participants are welcome to attend training again for FREE.

  • This offer can only be availed by the participants who attends our training sessions in 2016 and onwards.
  • For revision, participants may join any of our pre-scheduled open-enrollment training session at any location worldwide. Updated training schedule is available at our website (www.businessbeam.com).
  • Participants are welcome do more than one revisions, as required.
  • Revision participant shall pay the training logistic expenses.
  • This offer shall not be applicable if the course version changes (e.g. PMP based on PMBOK v5 to v6).
  • Training attendance certificate shall not be issued to revising participants.
  • This offer is valid for training courses only; examinations of any kind are not part of this offer.
  • This offer subjects to the confirmation of training session, and the availability of space.
  • The terms and conditions are subject to change without any prior notice.
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