In Contemporary times, nothing related to IT management can be discussed in separation to ITIL (information technology infrastructure library). Trade magazines are loaded with information regarding the comprehensive system yet many IT professionals do not have complete knowledge about ITIL. It is in simple words a comprehensive set of best practices which are used to form and later execute IT service management. The major benefits it offers include an increased competitive advantage through growth cost reduction, business efficiency through streamlining of processes and improved internal customer and user satisfaction.
In order to lower IT costs and deliver better services to customers, organizations have been looking for solutions. ITIL was one idea that evaded the regimes of service management. It allows teams to interact in a better fashion and enables growth of the business by removing bottlenecks. ITIL best practices are published in series of five volumes which provide details regarding ITIL service lifecycle that begins with detecting customer needs and the various drivers of IT requirements. Also it provides all information related to the design and application of the service and finally how to develop and monitor the services. The books have also targeted other areas that include:
15 July 2016 Written by: Business Beam
With the world advancing at the speed of an avalanche, a dynamic shift appears in almost every sector. In particular, information technology and strategic management has completely transformed the businesses.
However change is inevitable but sometimes it can lead to serious losses if a firm fails to adapt to it well enough. Change management is one major factor that decides the future of an organization in contemporary times. Also this is one of the core responsibilities of the management -to ensure business continuity even when the firm is experiencing some unfavorable circumstances. There are many ways and strategies that can be employed to reduce the levels of risk a company is exposed to, if not completely eliminate them. This article will focus on those specific ways that will ensure that a firm “stays calm and carries on” during external threats and severe competition.
For those who do not have a clear idea about this phenomenon can understand by this simple explanation; Business stability directly relates to a firm’s resilience. It does not only mean that you shield yourself from external disasters but also refers to the ability to quickly recover from damages and begin with operations more effectively than before. Organizations that have not devised any strategies before-hand fail to understand the complex situations and are soon driven out of the market. Analysis of the success stories of business tycoons provides some common strategies and practices that largely reduce the levels of risks a firm is exposed to and ensures a steady in all thick and thins. Let us now discuss each in detail.
What makes your business case strong to implement information security management system?
The biggest challenge which IT Managers worldwide are facing today is how they can successfully convince their management & employees that information security is actually an “issue” and should be viewed seriously to avoid complexities and unwanted consequences in the future. Although the sensitivity & awareness towards information security has grown over the past years but it is still remains a difficult challenge to actually “sell” information security first to the management and then to the staff.
Even if you have ever tried to sell this idea, you must have faced tough questions like how much does it cost? How much time will it consume to have a proper information security management system in place? What will be return on investment in case we decide to implement the system? Etc. Many of you may have faced a situation where your management may have turned down your business case just because the implementation cost is too high and too complicated. However the management cannot be actually blamed for taking such a decision as their ultimate responsibility is profitability of the business and eventually they need to strike the right balance between investment & benefit.