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Business Beam

Business Beam

Ikram A. Khan is the Chief Executive and co-founder of Business Beam (Pvt.) Limited. In addition to his executive role, Ikram remains an active corporate advisor, writer, speaker, and workshop leader. He has successfully delivered 25+ consulting assignments and 180+ training sessions internationally. Ikram is an accredited trainer for ITIL, PRINCE2, ISO 27001 and PMP.
COBIT is a framework for IT governance and management created by ISACA. It is precisely a supportive tool for managers, which eliminates the gap between business risks, control requirements and technical issues.

A very basic concept of ITIL/ITSM program is the distinction between strategic IT governance and the tactical IT management. Before we start discussion over the topic, let us first differentiate between the two terms (management and Governance). Where former is concerned with the creation of operating decisions, the latter focuses on creation of a setting in which others can mange more effectively. Similarly IT service management is focused on operational excellence of IT functions and IT governance is concerned with facilitating strategic decisions. Let us now discuss in detail the roles of each and how IT service management in Dubai is affecting IT centric companies.

Globally, projects are considered as one of the important vehicles for achieving organizational strategy and growth objectives. Therefore, it is very essential for organizations to ensure smooth execution and successful results from projects. Every growing organization needs qualified project managers to deliver results.

PMP and PRINCE2 are the two leading and internationally well accepted qualifications of the project management world. Professionals, who want to make their careers in project management, are often confused about which qualification to go for. Therefore, we are presenting commonalities and differences between the two qualifications.
When it comes to learning, people have different opinions and preferences. Some believe in self-study whereas others are more comfortable in attending accredited training organizations (ATO’s).Not only is the atmosphere of learning different for each but so are the outcomes. In case of ITIL, the certification program leaves an open-ended choice for candidates. But the objective of this certification can only be achieved after taking proper training from an accredited institute as these training centers are more focused on collaborative learning and allow a deeper level of development.

The article focuses on identifying the benefits of training organizations that help individuals in mastering key concepts of this certification program. People who opt for self-study should know that the approach might help in passing the exam but shall add no value to overall career development. Whereas attending proper training sessions not only increase the success rate of passing the examination but also improve confidence in career. If a candidate has learnt the right concepts and has the required skills of execution, his organizational growth becomes definite. Self-study eliminates the most valuable benefit of an organization i.e. a trainer who serves as a mentor during the span of training and also a door to solutions and guidance after completion of the certification.
In Contemporary times, nothing related to IT management can be discussed in separation to ITIL (information technology infrastructure library). Trade magazines are loaded with information regarding the comprehensive system yet many IT professionals do not have complete knowledge about ITIL. It is in simple words a comprehensive set of best practices which are used to form and later execute IT service management. The major benefits it offers include an increased competitive advantage through growth cost reduction, business efficiency through streamlining of processes and improved internal customer and user satisfaction.

In order to lower IT costs and deliver better services to customers, organizations have been looking for solutions. ITIL was one idea that evaded the regimes of service management. It allows teams to interact in a better fashion and enables growth of the business by removing bottlenecks. ITIL best practices are published in series of five volumes which provide details regarding ITIL service lifecycle that begins with detecting customer needs and the various drivers of IT requirements. Also it provides all information related to the design and application of the service and finally how to develop and monitor the services. The books have also targeted other areas that include:

With the world advancing at the speed of an avalanche, a dynamic shift appears in almost every sector. In particular, information technology and strategic management has completely transformed the businesses.

However change is inevitable but sometimes it can lead to serious losses if a firm fails to adapt to it well enough. Change management is one major factor that decides the future of an organization in contemporary times. Also this is one of the core responsibilities of the management -to ensure business continuity even when the firm is experiencing some unfavorable circumstances. There are many ways and strategies that can be employed to reduce the levels of risk a company is exposed to, if not completely eliminate them. This article will focus on those specific ways that will ensure that a firm “stays calm and carries on” during external threats and severe competition.

For those who do not have a clear idea about this phenomenon can understand by this simple explanation; Business stability directly relates to a firm’s resilience. It does not only mean that you shield yourself from external disasters but also refers to the ability to quickly recover from damages and begin with operations more effectively than before. Organizations that have not devised any strategies before-hand fail to understand the complex situations and are soon driven out of the market. Analysis of the success stories of business tycoons provides some common strategies and practices that largely reduce the levels of risks a firm is exposed to and ensures a steady in all thick and thins. Let us now discuss each in detail.

What makes your business case strong to implement information security management system?

The biggest challenge which IT Managers worldwide are facing today is how they can successfully convince their management & employees that information security is actually an “issue” and should be viewed seriously to avoid complexities and unwanted consequences in the future. Although the sensitivity & awareness towards information security has grown over the past years but it is still remains a difficult challenge to actually “sell” information security first to the management and then to the staff.

Even if you have ever tried to sell this idea, you must have faced tough questions like how much does it cost? How much time will it consume to have a proper information security management system in place? What will be return on investment in case we decide to implement the system? Etc. Many of you may have faced a situation where your management may have turned down your business case just because the implementation cost is too high and too complicated. However the management cannot be actually blamed for taking such a decision as their ultimate responsibility is profitability of the business and eventually they need to strike the right balance between investment & benefit.

Information Security Training

01 August 2015
How to make your Information Security Training Program Effective?

Most of the people wonder what is the best way to implement information security into an organization which can ensure a swift and radical change management at the same time; core technical tools, a SharePoint portal, a website, a lecture by the top management, or recognition during the annual appraisals? The answer is may be YES but these are only some tools but not the whole of the required solution. As a matter of fact, most of the organizations fail to effectively and successfully roll out an information security program just because all stakeholders are not on the same page and the implementation is not “well planned” and if it “does not speak the language of the audience”.

I hope you will agree that implementing a management system requires a lot of formal and informal efforts as every management system comes with its own set of requirements, policy level changes or changes in ways of doing something. In some of the cases, either the way of doing something in a traditional manner entirely changes (e.g access management) or something not considered to be very important now becomes a mandatory requirement by virtue of the standard e.g risk assessment. Hence it is important that all requirements of a management system are carefully understood, a proper training and awareness plan is designed and appropriate mediums are selected to ensure that all stakeholders are on the same page so that desired results can be successfully obtained and the organization may get its ROI as planned.

Project Management Training

01 August 2015
If we were to tell you that few years back the world as a whole spent nearly $10 trillion of its $40.7 trillion GDP - a near 25% - on projects wouldn’t it persuade you to look at project management differently?

Project Management has, over the last couple of decades evolved, in to a discipline of its own, much like Accounting, Finance, or Engineering and more and more organizations see projects as a means of achieving their strategic objectives. Bob Napier (late), the EVP and CIO of Hewlett Packard, once said, “… the language of the business today, which is not English, French, or Spanish, but Project Management …”. This statement highlights the fact that Project Management is playing a more important role in organizations.

Learn, Improve and Win!

03 July 2014
In today’s business world, knowledge is the single most important competitive advantage for professionals. Growing organizations usually have two major expectations from their employees - firstly, the understanding of organizational business, working practices and the industry, and secondly, ability of handling changing business environment and challenges successfully.

Professionals usually gain knowledge about organizational business, domain, industry and working practices while working with the organization or industry. However it is very difficult to gain good knowledge and ability about the best practices for handling business challenges and changes only with the experience.

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