Ikram A. Khan is the Chief Executive and co-founder of Business Beam (Pvt.) Limited. In addition to his executive role, Ikram remains an active corporate advisor, writer, speaker, and workshop leader. He has successfully delivered 25+ consulting assignments and 180+ training sessions internationally. Ikram is an accredited trainer for ITIL, PRINCE2, ISO 27001 and PMP.
09 August 2017
Think of opening a word document or a PDF; Oops! you see a pop up of data encryption right on your screen! It is enough to give you a heart stroke if you have data worth a million US dollars right on the device that was infected with the malware called Ransomware. This nasty malicious software threatens to publish the confined data or perpetually block access to it until a ransom is paid. When a computer is infected, the ransomware contacts a central server for the information it requires for activation and later begins encrypting files on the infected computer with that information. Now once it is done encrypting all the files, it posts a message and asks for a payment to decrypt the files and threatens to destroy the data if the ransom is not paid.
16 July 2017
In contemporary times, Organizations exhibit large dependency on IT services. From reaching out to more potential customers to streamlining operations, the benefits of informational technology are vast and indefinite. Take for example Information Technology Infrastructure Library (ITIL), the standard framework that has become an established entity within the IT service management field; if a company has improved processes causing it the most pain using ITIL best practices, it may realize sooner or later that the focus keeps shifting to things not considered important earlier. The ISO 20000 standard was conceived to full certain gaps and is modeled upon the principles of ITIL and offers IT organizations the possibility to become certified.
10 July 2017
In simple words, business continuity can be termed as the act of taking responsibility for your business and preparing it for all the difficult situations in future. It is also about ‘keeping calm and carrying on”. Business continuity planning has also become an essential part of running any modern organization that takes its business and clients both seriously. Especially with so many business disasters looming that can befall an organization any minute, it will be quiet unwise not to prepare beforehand for all such catastrophes. Business Beam with its team of professionals has invested years in devising solutions that ensure an effective plan for proper business continuity management.
19 June 2017
COBIT is a framework for IT governance and management created by ISACA. It is precisely a supportive tool for managers, which eliminates the gap between business risks, control requirements and technical issues.
24 January 2017
A very basic concept of ITIL/ITSM program is the distinction between strategic IT governance and the tactical IT management. Before we start discussion over the topic, let us first differentiate between the two terms (management and Governance). Where former is concerned with the creation of operating decisions, the latter focuses on creation of a setting in which others can mange more effectively. Similarly IT service management is focused on operational excellence of IT functions and IT governance is concerned with facilitating strategic decisions. Let us now discuss in detail the roles of each and how IT service management in Dubai is affecting IT centric companies.
09 November 2016
Globally, projects are considered as one of the important vehicles for achieving organizational strategy and growth objectives. Therefore, it is very essential for organizations to ensure smooth execution and successful results from projects. Every growing organization needs qualified project managers to deliver results.
PMP and PRINCE2 are the two leading and internationally well accepted qualifications of the project management world. Professionals, who want to make their careers in project management, are often confused about which qualification to go for. Therefore, we are presenting commonalities and differences between the two qualifications.
02 November 2016
When it comes to learning, people have different opinions and preferences. Some believe in self-study whereas others are more comfortable in attending accredited training organizations (ATO’s).Not only is the atmosphere of learning different for each but so are the outcomes. In case of ITIL, the certification program leaves an open-ended choice for candidates. But the objective of this certification can only be achieved after taking proper training from an accredited institute as these training centers are more focused on collaborative learning and allow a deeper level of development.
The article focuses on identifying the benefits of training organizations that help individuals in mastering key concepts of this certification program. People who opt for self-study should know that the approach might help in passing the exam but shall add no value to overall career development. Whereas attending proper training sessions not only increase the success rate of passing the examination but also improve confidence in career. If a candidate has learnt the right concepts and has the required skills of execution, his organizational growth becomes definite. Self-study eliminates the most valuable benefit of an organization i.e. a trainer who serves as a mentor during the span of training and also a door to solutions and guidance after completion of the certification.
30 July 2016
In Contemporary times, nothing related to IT management can be discussed in separation to ITIL (information technology infrastructure library). Trade magazines are loaded with information regarding the comprehensive system yet many IT professionals do not have complete knowledge about ITIL. It is in simple words a comprehensive set of best practices which are used to form and later execute IT service management. The major benefits it offers include an increased competitive advantage through growth cost reduction, business efficiency through streamlining of processes and improved internal customer and user satisfaction.
In order to lower IT costs and deliver better services to customers, organizations have been looking for solutions. ITIL was one idea that evaded the regimes of service management. It allows teams to interact in a better fashion and enables growth of the business by removing bottlenecks. ITIL best practices are published in series of five volumes which provide details regarding ITIL service lifecycle that begins with detecting customer needs and the various drivers of IT requirements. Also it provides all information related to the design and application of the service and finally how to develop and monitor the services. The books have also targeted other areas that include:
15 July 2016
With the world advancing at the speed of an avalanche, a dynamic shift appears in almost every sector. In particular, information technology and strategic management has completely transformed the businesses.
However change is inevitable but sometimes it can lead to serious losses if a firm fails to adapt to it well enough. Change management is one major factor that decides the future of an organization in contemporary times. Also this is one of the core responsibilities of the management -to ensure business continuity even when the firm is experiencing some unfavorable circumstances. There are many ways and strategies that can be employed to reduce the levels of risk a company is exposed to, if not completely eliminate them. This article will focus on those specific ways that will ensure that a firm “stays calm and carries on” during external threats and severe competition.
For those who do not have a clear idea about this phenomenon can understand by this simple explanation; Business stability directly relates to a firm’s resilience. It does not only mean that you shield yourself from external disasters but also refers to the ability to quickly recover from damages and begin with operations more effectively than before. Organizations that have not devised any strategies before-hand fail to understand the complex situations and are soon driven out of the market. Analysis of the success stories of business tycoons provides some common strategies and practices that largely reduce the levels of risks a firm is exposed to and ensures a steady in all thick and thins. Let us now discuss each in detail.
01 August 2015
What makes your business case strong to implement information security management system?
The biggest challenge which IT Managers worldwide are facing today is how they can successfully convince their management & employees that information security is actually an “issue” and should be viewed seriously to avoid complexities and unwanted consequences in the future. Although the sensitivity & awareness towards information security has grown over the past years but it is still remains a difficult challenge to actually “sell” information security first to the management and then to the staff.
Even if you have ever tried to sell this idea, you must have faced tough questions like how much does it cost? How much time will it consume to have a proper information security management system in place? What will be return on investment in case we decide to implement the system? Etc. Many of you may have faced a situation where your management may have turned down your business case just because the implementation cost is too high and too complicated. However the management cannot be actually blamed for taking such a decision as their ultimate responsibility is profitability of the business and eventually they need to strike the right balance between investment & benefit.